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BEI Presentations
 
Below are links to Presentations in powerpoint. Please click on each link to load your selected presentation.
 
» Managing Service Profitability: » Under-performers:
  1. Identify key service reference points
  2. How these points have an effect on profit
  3. Opportunities; where and how much
  4. Managing the numbers
  5. Creating action plans and goals
  6. Raising the bar for service performance
  1. Standard Benchmarks
  2. Attendance
  3. Time Accountability
  4. Paperwork Accuracy
  5. Listening to the people who work with this individual; Supervisors, Dispatchers and Technicians.
  6. Feedback from Customers
» CPC Profitability: » Global Service Benchmarks:
  1. Pepsi or Wine?
  2. What is being paid?
  3. What profit needed?
  4. How do you get there?

  1. Benchmark = Minimum Acceptable Performance
» Supply Selling in a CPC World  


 
   


 
 
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