Service Reporting Software (SRS)

Manage service call data and technicians... FREE

SRS (Service Reporting Software) is a FREE web service software product that does not require computer servers, IT Staff or consultants. SRS is cloud-based technology that will allow you to manage service call activity including technician dispatch, arrival and call completion information. It will also track parts usage, collect and store meter readings and so much more.

Optional wireless capabilities are also built in so your techs can manage their calls from the field; technicians can dispatch, arrive and complete service calls (including entering parts used and ordering parts needed) remotely. Technicians can also look at previous call histories to review parts used and prior meter readings.

Using this product, your company will be able to manage service call data and technicians easily and effectively. This levels the playing field for dealers who do not use an ERP (Enterprise Resource Planning) system to dispatch their service calls.

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  • Allows full integration to BEI Services solution suite.
  • Monitor real time service call activity.
  • Increase technician call performance.
  • Track open, dispatch, arrival & completion times.
  • Monitor parts usage.
  • Collect and store service meter readings.
  • Maintain all call history electronically.
  • Manage and organize technician call loads.
  • Automatically email technicians service calls.

SRS: A must if you are doing Managed Print Services without an ERP!

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